🔒 Privacy Policy

🔒 1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, mobile number, delivery address, city, state and PIN code provided during registration or order placement.
• Health Information: Health concerns or conditions voluntarily shared when enquiring about products (treated with strict confidentiality).
• Transaction Data: Purchase history, order details, payment mode (we do not store card/UPI credentials).
• Device & Usage Data: IP address, browser type, pages visited, time spent, referral source — collected automatically via cookies and analytics.
• Communication Data: Messages, emails or WhatsApp queries sent to our support team.

📄 2. How We Use Your Information

We use the collected information to:

• Process and fulfil your orders and deliver products to your address.
• Send order confirmations, shipping updates, and invoices.
• Provide customer support and respond to queries.
• Send wellness tips, product updates, and promotional offers (only with your consent).
• Improve our website, products, and services based on usage patterns.
• Comply with legal obligations under applicable Indian laws.
• Prevent fraud, misuse, and protect the security of our platform.

👥 3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share information only in these circumstances:

• Delivery Partners: Name, address and phone shared with courier/logistics partners solely for order delivery.
• Payment Processors: Secure payment gateways process transactions; we do not store financial credentials.
• Analytics Providers: Anonymised usage data shared with tools like Google Analytics.
• Legal Requirements: Disclosed when required by law, court order, or government authority.

🍪 4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyse traffic, and improve functionality. You may disable cookies via your browser settings; however, some features may not function optimally without them.

🛡 5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

✅ 6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data.
• Opt out of promotional communications at any time.
• Lodge a complaint with relevant data protection authorities.

To exercise these rights, contact us at greenamrutayurveda@gmail.com.

🔗 7. Third-Party Links

Our website may contain links to third-party websites (social media platforms, payment gateways). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

👨‍👩‍👦 8. Children's Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal data, please contact us immediately.

🔄 9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.